Last Updated: 10/26/25

Phases (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you apply to, participate in, or interact with the Phases Weight Loss Program (“the Program”).

By using our website, completing an application, scheduling a discovery call, or participating in the Program, you consent to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1. Personal Information

• Full name

• Contact details (email address, phone number, mailing address)

• Date of birth and gender

• Emergency contact information

1.2. Health and Lifestyle Information

• General health and medical background (as voluntarily provided)

• Fitness level, nutrition habits, weight history, and wellness goals

• Progress updates, photos, and check-in information provided during the Program

1.3. Payment and Billing Information

• Billing address and payment details (processed securely through third-party payment providers; Phases does not store full credit/debit card information).

1.4. Technical Information

• IP address, browser type, and device information when you access our website or online platforms

• Usage data, such as time spent on our website or engagement with program materials

2. How We Use Your Information

Phases uses your information to:

• Evaluate program eligibility and suitability during the application process

• Deliver personalized coaching, guidance, and program support

• Communicate with you regarding scheduling, updates, or changes to the Program

• Process payments and maintain accurate billing records

• Improve our services, website, and participant experience

• Comply with legal obligations or resolve disputes

We only collect and use information that is relevant, necessary, and lawful for program participation and business operations.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, alteration, or disclosure.
These measures may include:

• Secure data storage and password protection

• Encrypted communications for sensitive data transfers

• Restricted access to participant information within our organization

However, no electronic storage or online transmission is completely secure, and Phases cannot guarantee absolute security.

4. Sharing and Disclosure of Information

We do not sell or rent your personal information.
We may share your information only in the following situations:

• With trusted service providers (e.g., payment processors, scheduling platforms, or communication tools) who assist in operating the Program and agree to maintain data confidentiality

• With health or wellness professionals (only if you consent or request such coordination)

• As required by law, regulation, or legal process (e.g., in response to a court order or government inquiry)

5. Data Retention

Phases retains personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Once data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or update your personal information

• Request deletion of your data (“right to be forgotten”)

• Withdraw consent at any time (which may limit participation in the Program)

• Request a copy of the information we hold about you

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Cookies and Online Tracking

Our website may use cookies and similar technologies to improve functionality and analyze usage.
You can control or disable cookies through your browser settings; however, this may affect some website features.

8. Third-Party Links

The Phases website or Program materials may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review their respective privacy policies.

9. Changes to This Privacy Policy

Phases reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on our website with a revised “Last Updated” date.
Your continued participation in the Program after changes are made constitutes acceptance of the updated Policy.